Information

Nyora Medical Centre’s Privacy Policy

Nyora Medical Centre is committed to ensuring the privacy and confidentiality of your
personal information. What follows is important information we need to share with you,
so we recommend taking the time to read through the details so you can understand our Privacy Policy.

PRIVACY POLICY

Patient Feedback and Complaints Policy and Procedure

Our practice encourages patients and other people to give feedback, both positive and negative, as part of our partnership approach to healthcare.

FEEDBACK

Practice Communication Policy

How our practice manages telephone calls, telephone messages, and/or electronic messages from patients.

COMMUNICATION POLICY

Patient Health Records

Our clinic has accredited information technology systems to ensure the safety and correct management of patient records.
We participate in National, State and Territory Health reminder systems/registers and we operate a recall and reminder system.
Please see our Privacy Policy re the safe storage of this information.